The Practitioner’s Toolkit
Nineteen working templates from the playbook. In your operation tomorrow.
The full appendix set from the book — KPI dictionary, transporter scorecard, control-tower routine, ROI calculator, sample SOPs, the maturity workbook, the six-month practice plan, the extended Guinness case study. Editable. Brand-neutral. Ready to use.
Option 1 · Toolkit only
The Toolkit.
For practitioners who already own the book — or who want the templates without reading the full ~270 pages. The complete 19-appendix set as editable, brand-neutral files.
- ✓All 19 appendices · editable .xlsx, .docx, .pdf
- ✓Brand-neutral templates · drop in your own logo
- ✓The extended Guinness Nigeria case study (PDF)
- ✓Single-organisation licence · unlimited internal users
- ✓Free updates for 12 months
Download link emailed on purchase
Option 2 · Book + Toolkit bundle
The Book and the Toolkit.
For first-time buyers. The ~270-page book (paperback or eBook) plus the 19-appendix toolkit at a combined price below the sum of the two.
- ✓The full ~270-page book · paperback or eBook
- ✓All 19 appendices · editable templates
- ✓The extended Guinness Nigeria case study
- ✓Single-organisation licence on the toolkit
- ✓Free updates for 12 months
- ✓Priority email support for setup questions
Book ships within 3–7 working days · toolkit downloads immediately
What’s in the Toolkit
Nineteen templates, grouped by where they live in the operating discipline.
Every template is editable, brand-neutral, and built from real operating use across cargo-owner and transporter engagements. You drop in your own logo, your own KPI definitions, your own transporter mix — and the templates work in your operation tomorrow.
Operating reference
KPI Dictionary
The named definitions of every fleet KPI used in the book — on-time delivery, dwell time, route compliance, cost-per-km — with the formula, the data source, and the owner.
RACI Matrix
Responsibility / Accountable / Consulted / Informed mapping across every operating discipline in the book — for a cargo-owner organisation and a transporter, separately.
Control Tower Routine
The daily, weekly, and monthly control-tower routine as a one-page checklist — the order of checks, the named outputs, the cadence of escalations.
Vehicle Master Data Spec
The minimum master-data fields every vehicle record must carry for telematics reporting to be reliable, with the validation rules.
Scorecards & operating templates
Transporter Scorecard
The monthly scorecard cargo-owners use to grade third-party transporters on a single page — the metrics, the weightings, the conversation prompts.
Driver Behaviour Scorecard
Weekly driver scorecard built to be read in the depot, not the dashboard. The five behaviours, the scoring, the coaching frame.
Fuel Discipline Template
The monthly fuel review pack for the transporter-owned fuel model — actual versus expected, the variance investigation log.
Maintenance Schedule Template
Preventive-maintenance schedule and tracker by vehicle class — the intervals, the triggers, the compliance reporting.
Protocols & SOPs
Sample Standard Operating Procedures
Six worked SOPs — depot start-up, trip dispatch, exception escalation, vehicle handover, incident first response, daily reporting.
Incident Protocols
Step-by-step protocols for the five most common incident types — diversion, theft, missing cargo, accident, breakdown — with named owners.
Vendor Governance Cadence
Monthly transporter performance-review meeting agenda, minutes template, action-tracker — the discipline that makes the scorecard land.
Frameworks & planning
Six-Month Practice Plan
A 26-week structured plan to take any cargo-owner or transporter operation from Stage 1 to Stage 3 on the FOS maturity model — with weekly deliverables.
Maturity Model Workbook
The full 18-question workbook behind the free FOS assessment — with the scoring rubric, the layer-by-layer interpretation, and the next-move guide.
90-Day Improvement Plan
The one-page improvement plan template participants leave the training programmes with — outcomes, owners, milestones, the day-30 and day-90 check-in.
Calculation tools
ROI Calculator (Excel)
The full ROI calculation spreadsheet from Chapter 19 — cost-side and benefit-side inputs, automatic calculations, the worked example pre-loaded.
Cost-per-Kilometre Model (Excel)
Vehicle-level cost-per-km calculator covering fuel, maintenance, depreciation, driver cost, overhead — with variance reporting.
Freight-Rate Sensitivity Model (Excel)
Tool to model freight-rate changes against transporter margin and cargo-owner cost — for negotiations grounded in evidence.
Case study
Guinness Nigeria — Extended Case Study (PDF)
The full extended case study — twelve years of embedded telematics service at Guinness Nigeria. The starting condition, the operating model, the moments where the model held, the lessons. Approximately 40 pages.
Engagement Models Reference
Side-by-side description of the three SALCOMMS engagement models — embedded service, direct service, advisory — and where each one fits.
Who buys the Toolkit
For practitioners who are ready to install the discipline themselves.
Buyer 1
Cargo-owner operations leaders
Heads of supply chain or transport who want the scorecards, the control-tower routine, the ROI calculator working inside their operation in week one — without waiting for an external engagement.
Buyer 2
Transporter principals
Owner-operators and MDs who want the operating-evidence pack the cargo-owner expects to see, plus the cost-model and freight-rate tools to defend the rate in negotiation.
Buyer 3
Consultants & in-house improvement teams
Internal consultants, change-management teams, and external advisors who want a credible, practitioner-built starting kit rather than building templates from scratch.
Licence terms
One organisation, unlimited internal users.
The Toolkit is licensed for use inside a single buying organisation — head office, all branches, all internal users, no per-seat limit. You may rebrand the templates with your own logo and adapt them to your operation. You may not redistribute, resell, or use them inside a paid consulting engagement for a third party without a separate commercial licence — write to enquiries@salcomms.com for consultant licensing.
Free updates for twelve months. After twelve months, an annual renewal is available — or you keep the version you have, indefinitely.
FAQ